Terms of Service

1. What KeshAssist is

KeshAssist is an AI assistant that manages your Google Calendar and Gmail through text message. You text it in plain language; it reads your schedule, creates and changes events, searches and reads your mail, and prepares email drafts.

The assistant does not send email on its own. It prepares a draft, shows it to you, and sends only after you explicitly approve it. Likewise, deleting or moving a calendar event that has other attendees requires your confirmation first. These are enforced in our software, not merely stated as policy.

To provide the service, you grant KeshAssist access to your Google account through Google’s standard permission flow. You can revoke that access at any time at myaccount.google.com/permissions.

2. Private beta

KeshAssist is currently in private beta. The founding-member period closed on August 24, 2026; subscriptions opened to all customers on that date at standard pricing. The service is under active development. Features may change, be added, or be removed, and occasional interruptions are expected. We will give you reasonable notice of material changes that affect how you use the service.

3. Pricing and billing

KeshAssist is $100 per month, or $960 per year on the annual plan, billed annually in advance.

Founding members. If you subscribed before August 24, 2026, your founding rate — $100 per month, or $960 per year on the annual plan — is locked in for as long as your subscription remains continuously active, even if standard pricing later increases. The founding-rate lock is closed to subscriptions started on or after that date.

Subscriptions bill monthly or annually in advance, depending on the plan you choose. You may cancel at any time, and your access continues through the end of the billing period you have already paid for — the remainder of the month on the monthly plan, or the remainder of the year on the annual plan. We do not provide partial refunds for unused time, except as described in Section 4 (Refunds; 30-day money-back guarantee) or where required by law.

If we change pricing for new customers, a founding rate locked in before August 24, 2026 is unaffected for as long as that subscription remains continuously active. Pricing for all other subscriptions may change on reasonable notice.

4. Refunds; 30-day money-back guarantee

Every subscription includes a 30-day money-back guarantee. If you are not satisfied for any reason, you may request a full refund of your first payment within 30 days of the date that payment was made. The guarantee applies to both monthly and annual plans. To request a refund, choose Request a refund on your account page (keshassist.com/account), or email us at support@keshassist.com. We will cancel your subscription and refund the full amount to your original payment method. We initiate refunds within two business days; your bank or card issuer may take five to ten business days to post them.

After this 30-day period, you may cancel at any time from your account page or by emailing us at support@keshassist.com. Cancellation stops all future charges, and you keep access to the Service through the end of the billing period you have already paid for. Except as described above or as required by law, payments for elapsed billing periods are not refundable.

5. Acceptable use

You agree not to:

• use KeshAssist for any unlawful purpose, or to violate anyone’s rights;
• use it to send spam, harassing, threatening, deceptive or abusive messages;
• attempt to gain unauthorized access to the service, other users’ accounts, or our infrastructure;
• interfere with or disrupt the service, including by overwhelming it with automated requests;
• use the service to impersonate another person or organization;
• resell or redistribute the service without our written permission.

You are responsible for the messages the assistant sends on your behalf after you approve them, and for the content of your account.

6. Accuracy, and the limits of an AI assistant

KeshAssist is built on AI models, and AI models make mistakes. It may misread a date, misunderstand a request, summarize an email imprecisely, or draft something you would not have written. It is a tool that assists you; it is not a substitute for your own judgment.

You are responsible for reviewing drafts before approving them, and for checking anything that matters before relying on it. We deliberately require your approval before any email is sent, and before any event with other attendees is deleted or moved, precisely because the assistant can be wrong.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT IT WILL MEET YOUR REQUIREMENTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost business, or missed appointments.

Some jurisdictions do not allow certain limitations, in which case the above applies to the fullest extent permitted.

7. Your data

Our handling of your information is described in the Privacy Policy, which forms part of these terms. In summary: we fetch your Google data on demand rather than warehousing it, we do not sell your data, we do not use it for advertising, and we delete your Google tokens immediately on cancellation with remaining personal data deleted within 30 days.

8. Text messages (SMS)

KeshAssist is delivered by text message. By opting in at keshassist.com/sms-signup — or anywhere else we show the SMS consent checkbox — you agree to receive text messages from Kesh Assist: daily schedule briefings, meeting reminders, and replies to your messages.

• Message frequency varies — it depends on how much you use the assistant and which proactive messages you enable.
• Message and data rates may apply, per your mobile carrier’s plan.
• Reply STOP to any message to opt out. We send one confirmation message, then stop. Reply START to resubscribe.
• Reply HELP for help, or email support@keshassist.com.
• Consent is not a condition of purchase.
• Carriers are not liable for delayed or undelivered messages.

We will not share your mobile information with third parties or affiliates for marketing or promotional purposes. See the Privacy Policy for how mobile information is handled.

9. Termination

You may cancel at any time from your account page or by emailing support@keshassist.com. Billing requests sent to the assistant by text are answered with a link to your account page.

We may suspend or terminate your account if you breach these terms, if your use creates legal risk or harms the service or other users, or if we discontinue the service. Except in cases of breach or legal risk, we will give you reasonable notice and a pro-rata refund of any prepaid period.

On termination, your Google tokens are deleted immediately and remaining personal data is deleted within 30 days, as described in the Privacy Policy.

10. Changes to these terms

We may update these terms. If a change is material, we will notify you by text or email before it takes effect. Continuing to use the service after that constitutes acceptance. The effective date above always reflects the current version.

11. Governing law

These terms are governed by the laws of the State of Oregon, United States, without regard to its conflict of law rules. Any dispute will be brought in the state or federal courts located in Oregon, and you and KeshAssist consent to their jurisdiction.

12. Contact

support@keshassist.com